Do you need to cancel a payroll before it reaches your team? Please use our Payroll Update Form to make that change.
Processing Deadline: We require payroll cancellation requests be submitted by 12 pm, 4 business days (excluding weekends and bank holidays) in advance of payday.
Any changes requested after that time may not be processed on time, so please be diligent about sending changes as quickly as possible.
Processing Timeline: Your request will be sent to your accounting team and will be processed within 1 business day (excluding weekends and bank holidays). Your accountant will reach out with any clarifying questions and will let you know when your request has been processed.
How to Submit: Please use the form linked below to submit a payroll cancellation request.
→ Payroll Update Form←
Why do we use our Payroll Update Form vs Accepting Changes via Email
You might be wondering why we ask that our clients to fill out this form, when sending an email is just as easy, if not easier. I’m glad you asked!
Using the Payroll Updates Form:
- Reduces the back and forth, since you are providing complete information upfront.
- Provides an audit trail which we can refer back to in the event of an issue.
- Captures the submitters IP address, which we can refer to if think something phishy is going on.
- Gives the sender the ability to include related documents, allowing us to view the requested changes and the related documents in one place.
- Allows other members of the team to see the request immediately, which is helpful if your accountant is out of the office.